Three years ago, we set out to test whether digital platforms could create real jobs for refugees in East Africa.
We partnered with 14 platforms across Uganda and Ethiopia, engaged refugee-led organisations, and built a community of 75 ecosystem players. We reached thousands of earners. We created jobs. And we learned things that surprised us; about refugees, about platforms, and about what “inclusion” actually requires in practice.
This report shares all of it: the wins, the failures, and the findings that are reshaping how we think about this work.
What we learned
The assumptions this sector has long made about refugees (who they are, what they’re capable of, what they need) are largely wrong. Our data tells a different story.
So does the story of a 99.8% loan repayment rate from refugee farmers in West Nile. Or what happened when we finally looked at earnings data by gender.
The full picture, including what we’d do differently, is in our Jobtech for refugees: lessons learned report.
Published by Jobtech Alliance | Powered by Mercy Corps and BFA Global
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