Jobtech taxonomy

Jobtech platforms connect people with work opportunities that build livelihoods. From connecting plumbers to customers for gigs, to providing micro-retailers with better access to supply chain, to empowering local creators to monetize their work and sell to global markets, platforms play a critical role in enabling young people in Africa to build a meaningful livelihood.

Platforms for offline work

Platforms where work is coordinated online but completed in physical locations. The World Bank refers to these as 'location-based platforms.'

Job boards and recruitment platforms Logistics and mobility Blue collar trades Domestic work Beauty and wellness Health and caregiving Migration and labour mobility

Platforms for digitally delivered work

Platforms where people find, do, and deliver work fully online. This does not include job boards or listings where the work happens elsewhere.

Skilled online freelancing Managed services (GBS and BPO) Microwork and play-to-earn Influencer and digital creator marketplaces

Digital tools for worker enablement

Digital platforms that provide workers with tools to access rights, benefits, and protections. This does not include initiatives without a technology product.

Worker rights and benefits Identity and reputation Financial access

Tech-enabled skilling

Platforms that use technology to equip people with skills for the world of work. This does not include training programs or institutions without a digital product.

Guided digital training Self-paced skilling Professional networking Digital apprenticeship and mentorship Assessment and credentialing

Digital services for microenterprises and solopreneurs

Platforms that help people running small businesses get more work efficiently. This does not include fintech or tools built only for bigger companies.

eCommerce marketplaces Revenue and growth Productivity and operational End-to-end verticalised platforms Creators as businesses Social commerce and digitally-enabled agent models Distributed manufacturing